Club Med trains 50 AI ambassadors to identify and deploy agents on real business problems
AI agents were becoming a core driver of operational efficiency, making internal fluency a strategic priority for Club Med. The company needed to build a critical mass of innovators able to spot opportunities, prototype solutions, and drive adoption at scale. AI Partners designed a hands-on Innovator Program: an acculturation session covering AI posture, change management, and opportunity identification, followed by live agent building on Copilot Studio and n8n.
"50 ambassadors trained. 102 agents identified. A program built to turn AI into action."
The program built a tailored learning journey for 50 participants split into cross-functional groups, over two consecutive days on-site, with content adapted to each profile.
+102
Identified agents
8.6/10
Satisfaction score (NPS)
531 hrs
Saved per week
The challenges
Club Med needed to move AI agents from a promising idea to a core driver of day-to-day operational efficiency.
AI agents were becoming a core driver of operational efficiency, making internal fluency across teams a strategic priority.
Scaling innovation
Club Med needed to build a critical mass of innovators able to spot opportunities, prototype solutions, and drive adoption at scale.
The solution
AI Partners designed a hands-on program to turn participants into active AI innovators, not passive observers.
01
Hands-on Innovator Program
An acculturation session covering AI posture, change management, and opportunity identification, followed by live agent building on Copilot Studio and n8n.
02
Tailored learning journey
50 participants split into cross-functional groups, over 2 consecutive days on-site, with content tailored to each profile.
03
From training to delivery
50 ambassadors trained, generating 102 identified agents and 531 hours saved per week, with 18 Quick Wins ready to deploy and 57 strategic projects documented and prioritised for implementation.
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